Litchfield Park Auto Repair

5

Great!

5

To replace my air conditioner compressor.

5

As always service is completed in a timely manner and the price is much lower than going to a dealer. I personally have never had any problems with the work that has been performed at this facility. My first trip here saved me over $2,300.00 from the dealers estimate. Good, honest, hard working individuals at this shop.

5

Very pleased as always with the great service.

1

We were very disappointed with the service and pricing of services at Wilhelm. Time was spent doing a full inspection into all systems in order to identify as many potential repairs as possible rather than working on our primary problem. To identify the problematic sound Joe simply needed to pick up my wife (or use the shuttle service) who was only 3 miles away from the shop. This was suggested 3 times on the scheduled appointment day. That didn't happen until the following day, leaving us without a vehicle for an additional day. But time was spent on inspecting other systems to generate additional unnecessary repairs. I did NOT ask for this system review. When I did further research on those recommended repairs 2 different outside sources said that most of those repairs were both in necessary and exceptionally overpriced. I was able to perform the repair of the primary problem myself and spent 1/3rd of the cost on parts as listed at your shop using OEM parts from NAPA It became clear that Wilhelm was looking to charge an exorbitantly high price for parts for markup profit and tack on excessive and unnecessary additional repairs. I cannot trust your shop and will not return, nor will I recommend it to my friends

4

Not the cheapest but they did resolve my engine problems.

5

Great person service.

5

Professional, competent and quick! Thank you!

5

As always the oil change and check up were done in a timely manner and the ride home you offer while the car is being worked on is always appreciated and pleasant. In over 14 years I have never been dissatisfied with your work or had to have a redo. Thank you

5

Friendly and helpful work was done on time in a professional manner. A+ all the way!